Privacy Policy
Privacy Policy
VOXmoobel.ee is committed to protecting the privacy of its customers and users. This privacy policy explains how we collect, use, transfer, and store personal data. Our online activities are in compliance with the relevant legislation of the Republic of Estonia and applicable European Union regulations.
Please take a moment to familiarize yourself with our privacy principles.
Collection and Use of Personal Data
Personal data refers to any information that can be directly or indirectly linked to you as a private individual. VOXmoobel.ee collects and processes this data to fulfill contractual obligations, establish contact with the customer, or comply with legal requirements.
Collection of personal data from regular customers may occur in the following ways:
by providing contact information (such as name, personal identification number, postal address, phone number, email address, and preferred method of contact) on our website or elsewhere (e.g., in stores);
through website usage, customer account data, or cookies;
when making a purchase or placing an order in-store or online, we may store contact details and purchasing preferences (VOXmoobel.ee may request personal data and information in certain areas of the website. This may include name, address, postal code, email address, phone number, etc.);
when submitting an installment payment application.
Collection of Non-Personal Data
We also collect non-personal data — information that cannot be directly linked to any specific individual (e.g., gender, age, language preference, location).
We may collect data about customer activity on our website. This aggregated data is used to provide more relevant information to customers and to better understand which parts of the website, products, or services are of most interest. Aggregated data is treated as non-personal data in this privacy policy.
Use and Storage of Collected Personal Data
The collected personal data allows us to inform customers about VOXmoobel.ee’s product news, campaigns, and upcoming events. Customers who do not wish to receive such information can unsubscribe from our mailing list at any time.
We also use the data to deliver goods and fulfill contractual obligations. By agreeing to the terms of this privacy policy, the customer grants VOXmoobel.ee consent for automated processing of their data. Consent may be withdrawn at any time via our website or in written form. Withdrawal of consent does not have retroactive effect.
To provide better service, VOXmoobel.ee may share specific user information with third parties who provide services to VOXmoobel.ee and are contractually obligated to maintain confidentiality. Such parties may include transport partners or installment service providers.
VOXmoobel.ee stores personal data until the termination of the customer relationship. Data required by law (e.g., accounting records) are retained as specified by applicable legal requirements.
The company is the controller of personal data and transfers necessary information for payment processing to the authorized processor Maksekeskus AS.
Modifying Collected Personal Data
Customers can view, modify, and update their data in the "My Information" section of our website.
Data Protection
VOXmoobel.ee applies all necessary precautions (including administrative, technical, and physical measures) to protect customers’ personal data. Only authorized persons have access to process or modify data. If you suspect misuse or data leakage, please notify us immediately so we can minimize potential harm.
Customers have the right to request cessation of data processing, information about data use, and data portability to themselves or a third party in a commonly used format. To prevent misuse of data and rights, such requests are only accepted in verifiable form (digitally signed or in person with identification). We reserve the right to respond within 30 days.
A request to cease data processing will be treated as a termination of the customer relationship.
Security
All personal data disclosed during purchases or visits to VOXmoobel.ee’s online store is treated as confidential. Encrypted communication with banks ensures the security of personal and payment details during purchases.
Terms and Changes to the Privacy Policy
By using our website or submitting a customer application, you agree to the terms of this privacy policy. VOXmoobel.ee reserves the right to modify the policy as needed and will inform all registered customers of any changes. The most up-to-date version is always available on our website.
Data controller: VOXmoobel.ee
For any questions or concerns regarding our privacy policy or data processing, please contact: tellimine@zipzip.ee
